Frequently Asked Questions
Find answers to common questions about our apparel and services.
How do I determine my correct size?
Please refer to our comprehensive Size Guide available on each product page, which includes detailed measurements for chest, waist, and length.
What materials do you use in your clothing?
We prioritize high-quality fabrics including organic cotton, premium linen, and sustainable synthetic blends designed for durability and comfort.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my Whitemountainpuzzles garments?
To maintain the quality of your items, we recommend following the specific care instructions on the inner garment label, generally involving cold washes and air drying.
Are your products ethically manufactured?
Absolutely. We partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all employees.